NPD Manager

08/08/22 Dublin West Neg

Permanent full-time

A great opportunity has arisen for an experienced NPD & Customer Technical Manager to join our client's Quality Assurance team.

Reporting to the Head of NPD & Food Safety, the NPD Manager will play a key role in developing and launching new and/or upgraded product concepts, project managing these concepts through the development process to launch on time and to cost, whilst ensuring that Quality standards are upheld. In this varied role you will build strong effective relationships with key stakeholders.

You will be the main point of contact for Specific customer technical queries, resolve issues and management customer technical request, manage customer visits to sites.

Salary and benefits package available. 

• Ensure the business is at the forefront of innovation and aware of new competitor launches and current food trends.
• Ensure that all new products are developed in line with product briefs.
• Ensuring knowledge of new product development across the group and the suitability of them for UK retailers.
• Clearly communicate development briefs (product, price and technical requirements) to each site and have constant communication through the entire development process.
• Ensure that all products developed are in line with company strategy and that all developments are well communicated to all internal functions.
• Ensure that product benchmarking and new product panels are being carried out both internally & externally (with customers) across all our categories.
• Work hands-on in the test bakery where required.
• Maintain an up-to-date knowledge of the food retailing market.
• Carry out all necessary benchmarking activity on a regular basis (online customer system).
• Develop strong & lasting relationships with customers by continual communications by way of updates and NPD plans.
• Present new products & upgrades to the customer in a professional manner.
• Conduct store visits on a regular basis.
• Ensure a close working relationship with the aligned sites.
• To be aware of and comply with customer brand standards and FSA standards.

Key Experience and Skills needed:

• Experience in an NPD manager role with retail customer experience.
• Love of food and deep knowledge of food trends.
• Great project & time management skills.
• Skills & experience of customer contact including presentations.
• Drive & impetus to go out & seek new ideas and drive to launch.
• Excellent interpersonal & communication skills at all levels.
• Able to work both as an individual & a team player.
• Need to be creative and have a thirst for knowledge.
• MS Office working knowledge (Excel, Word, Powerpoint).
• Demonstrate an above standard knowledge & understanding of food.
• Excellent presentation skills.

At Quorum Search Partners we respect your privacy. Your CV is sent to us in complete confidence and will never be forwarded to a third party without your consent.

Please apply by sending your CV to Josephine Wall at jwall@qsp.ie or call for more information.

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